Columbus McKinnon Corporation's Customer Service is second to none.

We carry a complete line of replacement parts for all CM Tire Shredding Systems with shipping on standard parts generally within 24 hours. Our dedicated Customer Service team is available to take your part orders via e-mail, telephone or fax. We use various freight carriers to ensure you will receive your package on time and at the lowest cost.

We also provide Field Service Technician support if your machine needs maintenance and/or repairs. Our Technicians can generally be on your site within 24 hours (depending on site location).

If you are in need of parts and/or service, please contact:

Scott Wilson
Customer Service Manager
Tel: 1-800-848-1071 X 24
Fax: 941-753-2308
E-mail: Scott.Wilson@cmworks.com 

Jay Baker
Customer Service Representative
Tel: 1-800-848-1071 x 29
Fax: 941-753-2308
E-mail: Jay.Baker@cmworks.com